Privacy Policy

Gemstone Entertainment — Effective Date: July 21, 2026

At Gemstone Entertainment, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information. By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Gemstone Entertainment is an Ontario-based entertainment company providing professional DJ services, karaoke entertainment, wedding entertainment, corporate events, private parties, live music, music bingo, trivia & game shows, audio/visual services and event planning support.

Information We Collect

Personal information you voluntarily provide: name, email address, phone number, event date, event location, type of event, estimated guest count, budget (if provided), special requests, and any information submitted through our contact or quote request forms. We may also automatically collect limited technical information such as IP address, browser type, device type, pages visited, time spent on our website and referring website to improve our website and customer experience.

How We Use Your Information

To respond to inquiries, prepare event quotations, confirm bookings, provide customer service, communicate about your event, improve our services, send promotional offers (only if you choose to receive them) and meet legal or regulatory requirements. We will never sell your personal information.

Email Communications

If you subscribe to our newsletter or marketing emails, you may receive updates about promotions, upcoming events, new services and special offers. You may unsubscribe at any time using the link in our emails.

Cookies

Our website may use cookies to improve performance, remember preferences, analyze traffic and enhance user experience. You can disable cookies in your browser settings, although some features may not function properly.

Third-Party Services

We may use trusted third-party providers including Google Analytics, Google Forms, Google Maps, social media platforms, payment processors and booking software. These providers have their own privacy policies governing the information they collect.

Protecting Your Information

We take reasonable administrative, technical and physical safeguards to protect your personal information against unauthorized access, loss, misuse, disclosure, alteration and destruction.

How Long We Keep Information

We retain personal information only as long as necessary to complete your booking, maintain business records, meet legal and tax obligations and resolve disputes. When no longer required, information is securely deleted or anonymized.

Children's Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Your Privacy Rights

You have the right to request access to your personal information, request corrections, withdraw consent for marketing communications, and request deletion where legally permitted. Contact us below to exercise these rights.

External Links & Changes

Our website may contain links to third-party websites whose privacy practices we do not control. We may update this policy from time to time; changes will be posted on this page with an updated effective date.

Contact Us

Gemstone Entertainment · [email protected] · Serving Southwestern Ontario.

Thank you for trusting Gemstone Entertainment with your event.